The following blog was written by Larry O'Connor, Executive Director of the Butler Business Accelerator.

“It’s very interesting but not unexpected that the CEO Survey revealed the fact that three issues ranked very high.  Sustained steady top-line income growth, employee retention and recruitment, and customer loyalty and retention are all critical.

At the Butler Business Accelerator, we have observed the same thing from our work with Indiana mid-market companies. Solutions to improve these key issues revolve around thorough planning and solid execution.

The Accelerator wants our clients to adopt a formal Balanced Scorecard planning methodology. This important exercise ensures that the interest of customers, employees, management and ownership are all aligned and given proper weight.

It’s revealing that the report brought so many key issues to light.”